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Tag Archives: innovation
Crocs: Retail Innovator of the Year
In 2002, the Crocs shoe/sandal became an overnight phenomen. Few thought the firm would progress beyond fad status. It certainly has. As described by the National Retail Federation: “From innovative sustainability practices that reduce waste to giving back to the … Continue reading
Reinventing the Department Store
Check out this CBS video to see how department stores are reinventing themselves in the face of today’s competitive environment. Click the icon for a video clip.
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged competition, customer expectations, customer service, department store, experiential retailing, innovation, merchandising, opportunity, planning, promotion, video
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Game-Changing Innovation in Retailing
Recently, Chain Store Age published an issue with several articles related to innovation in retailing — and the need to stay ahead of the curve. As the magazine noted: “New technologies are being used in new ways; shoppers and small … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Technology in Retailing
Tagged Chain Store Age, competition, customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, innovation, opportunity, technology, tips, trends
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