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Tag Archives: auto
Will Uber and Others Cause the Death of Taxis?
During the short period that they’ve been operating, ride-hailing services such as Uber and Lyft have revolutionized the taxi and related-service businesses. Uber alone has handled well over a billion rides since its founding; and it is located around the … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged auto, competition, customer expectations, customer loyalty, customer service, experiential retailing, infographic, Lyft, opportunity, Pew Center, Statista, trust, Uber
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The Self-Driving Car: Coming Tomorrow Or in 2020+?
Over the last few years, manufacturer interest in self-driving cars has intensified. Some models seem ready to launch relatively soon. Others seem to be much farther in the future (such as an Apple self-driving car). With the growing fascination and … Continue reading
