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Category Archives: Video Clips (non-career)
Retailers Adopt Fast-Changing Online Prices
From the Wall Street Journal: “It used to be only airfares that changed every minute. But now, prices of everything from clothing to toilet paper are fluctuating dramatically online. Julia Angwin explains on The News Hub.” Click on the image … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Technology in Retailing, Video Clips (non-career)
Tagged customer expectations, merchandising, online shopping, opportunity, pricing, trends, video
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Mary Portas: A Woman’s Apparel Shop That Is Right on Target
Watch this video with Mary Portas who describes her very appealing merchandising philosophy, her emphasis on customer service, and her use of experiential retailing.
Angie Hicks: Angie’s List Founder
In 1995, Angie Hicks founded Angie’s List, as a small company that helped its customers find the best service business to solve a particular issue (such as a plumbing leak or a car repair). Today, Hicks remains as the company’s chief marketing … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Retail Executive Interviews, Social Media and Retailing, Video Clips (non-career)
Tagged advice, Angie Hicks, Angie's list, customer service, entrepreneur, information, opportunity, promotion, shopping, social media, strategy, video
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