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Category Archives: Part 6: Merchandise Management and Pricing
Macy’s Keeps Striving to be Seamless
As Macy’s expands its online presence, the company is also enhancing its ability to ship directly from stores to consumers so that the shopping experience is “seamless.” According to Erin Lynch, reporting for MultiChannelMerchant.com: “In what Macy’s is calling a continual effort … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged customer expectations, customer service, experiential retailing, inventory management, location, Macy's, merchandising, mobile shopping, multichannel, online shopping, opportunity, order fulfillment, planning, seamless, shopping, trends
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Why Is Airline Pricing SOOOO Different?
As we know, in recent years, the airlines have made an already complicated pricing system even more complex. Their pricing model is quite different from other retailers. Consider this observation from an article by Scott McCartney for the Wall Street Journal: … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Video Clips (non-career)
Tagged airline, competition, costs, customer expectations, dynamic pricing, inventory management, location, merchandising, pricing, retail analytics, video
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A Supreme Court Victory for American Express — But Not for Retailers
In a major June 2013 business ruling, the U.S. Supreme Court sided with American Express and against the firms’ retail clients. This is especially significant for smaller retailers. As reported by Lawrence Hurley and Andrew Longstreth for Reuters: “The U.S. Supreme … Continue reading
