Category Archives: Part 5: Managing a Retail Business

This sub-category encompasses retail organizational structures, human resource management, financial operations management, and operational operations management.

What Do Consumers Prefer: Free or Fast Shipping?

Posted on September 22, 2015 by bermanevansretail

As we have reported before, shipping is a vital part of the online purchase experience. [See 1, 2, 3.] Because of this, Pitney Bowes recently conducted a study about customer shipping preferences for the upcoming holiday season. Jacqueline Renfrow, reporting … Continue reading →

Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , , , , | 3 Comments

Better Understanding and Motivating Employees

Posted on September 21, 2015 by bermanevansretail

Retail employees can have a tremendous impact on the customer experience and customer satisfaction, as even giant firms such as Wal-Mart have learned.  Therefore, employee morale is quite important. As Jeff Fermin reports for Officevibe: “Employee feedback is becoming a major … Continue reading →

Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business | Tagged , , , , , , | 3 Comments

Opportunities for Restaurant Growth

Posted on September 18, 2015 by bermanevansretail

Americans like to eat out, and this was so even during the recent Great  Recession. According to Nielsen: “While consumer confidence and saving trends paint a picture of relative restraint in the U.S., a look at how much we’re spending at … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business | Tagged , , , , , , | 1 Comment