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Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional
How Customers Feel About Waiting in Lines
We are an impatient society and expect that our time be respected. Thus, many shoppers get impatient if the lines in a retail store are too long. Sometimes, they even leave the store without buying. What should store-based retailers understand … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged checkout, competition, customer dissatisfaction, customer expectations, experiential retailing, infographic, shopping, time, trust, waiting, Wavetec
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Self-Branding and Career Success/Failure
About two weeks ago, we published several posts about your self-branding through your life and your career (1, 2, 3, 4). YouTube clips were included. So, what happens when there is a disconnect between our perceived self-brand (how we see … Continue reading
Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged disconnect, failure, Inc., Joel Evans, John Rampton, perception, planning, positioning, re-positioning, self brand, tips, trust, YouTube
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Victoria’s Secret: Another Big-time Catalog Bites the Dust
Over the last several years, a number of prominent retailers have cut back on or eliminated their print catalogs. Often the costs became too high; and producing online catalogs became more effective. The latest major retailer to decide to eliminate … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged catalog, competition, customer expectations, multichannel, retail analytics, trends, Victoria's Secret
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