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Tag Archives: positioning
How Retailers Can Be More Customer-Centric
A while back, Professor Joel Evans of Hofstra University’s Zarb School of Business wrote an article about “Customer Centricity” for Promo Magazine (now part of Chief Marketer.) The essence of that still rings true today — even more so given … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer
Tagged bad behavior, business model, customer centric, customer expectations, customer satisfaction, dissatisfaction, entrepreneur, experiential retailing, good manners, positioning, tips, trust
1 Comment
Self-Branding and Career Success/Failure
About two weeks ago, we published several posts about your self-branding through your life and your career (1, 2, 3, 4). YouTube clips were included. So, what happens when there is a disconnect between our perceived self-brand (how we see … Continue reading
Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged disconnect, failure, Inc., Joel Evans, John Rampton, perception, planning, positioning, re-positioning, self brand, tips, trust, YouTube
1 Comment