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Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional
A Retailing Call to Action: More Bad News About Hacking
The back story about the recent hacking episode with Target keeps getting worse!! And the implications for ALL retailers is clear: They must be more vigilant in protecting their computer networks; and they must be more responsive when hackers have … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, hacking, identity theft, multichannel, privacy, shopping, store, Target, theft, trust
6 Comments
A New Amazon Infographic
Check it out! And click on the infographic for a lot more information about Amazon.com. [After clicking the chart, be sure to scroll down to read the information under the infographic.] Source: GreatBusinessSchools.org
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged Amazon, infographic
1 Comment
Lessons from the Holiday 2013 Hacking and Shipping Fiasco
Now, that the dust has settled on the 2013 holiday shopping season, let’s take a look at two major problems that have impacted millions of shoppers. As we all know, there were a lot of unhappy shoppers this past holiday … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues, Technology in Retailing
Tagged bad behavior, customer expectations, data breach, data mining, FedEx, inventory management, merchandising, multichannel, opportunity, planning, privacy, shipping, Target, tips, trends, trust, UPS
4 Comments
