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Monthly Archives: January 2014
A Retailing Call to Action: More Bad News About Hacking
The back story about the recent hacking episode with Target keeps getting worse!! And the implications for ALL retailers is clear: They must be more vigilant in protecting their computer networks; and they must be more responsive when hackers have … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, hacking, identity theft, multichannel, privacy, shopping, store, Target, theft, trust
6 Comments
Digital Marketing Trends
What should retailers know about digital marketing trends in 2014? Take a look at this infographic from position2.com.
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, digital, infographic, merchandising, technology, trends
2 Comments
E-Tailing in China: A McKinsey Video
E-tailing is becoming much more popular in China. Take a look at this video clip from McKinsey & Company.
Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged China, customer expectations, E-tailing, McKinsey, multichannel, trends, video
1 Comment
