Tag Archives: trends

Smartphones and the In-Store Shopping Experience

Posted on May 1, 2015 by bermanevansretail

Mobile technology greatly facilitates the shopping experience for consumers, including their in-store experience. Cayan,  a payment-facilitating company, offers a helpful take on this topic through the slideshow below.

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , | 3 Comments

Retail Banks Doing Better at Digital

Posted on April 30, 2015 by bermanevansretail

Many retail banks have adopted digital tools to enhance their level of customer service. They are often quite effective in these efforts. As Cognizant observes: “To compete effectively, banks must fully adopt digital technologies to enhance customer experience, by providing … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer | Tagged , , , , , , , , , , , | 1 Comment

Foreign Retailers Increasing Their Asia Pacific Presence

Posted on April 24, 2015 by bermanevansretail

This infographic posted at Visual.ly “illustrates the countries in Asia Pacific where global retailers have chosen to expand to and the reasons behind their decisions to do so.”  

Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together | Tagged , , , , , , | 1 Comment