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Tag Archives: planning
Better Understanding and Motivating Employees
Retail employees can have a tremendous impact on the customer experience and customer satisfaction, as even giant firms such as Wal-Mart have learned. Therefore, employee morale is quite important. As Jeff Fermin reports for Officevibe: “Employee feedback is becoming a major … Continue reading
The Challenge of Food Retailing in Developing Countries
For a variety of reasons — including technology, road infrastructure, shopping habits, and more — food retailing in developing countries can be complicated. Recently, Peter Child, Thomas Kilroy, and James Naylor of McKinsey addressed this topic: “Just 20 years ago, modern … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Technology in Retailing
Tagged competition, customer expectations, developing countries, experiential retailing, global, McKinsey, merchandising, planning, strategy, trends
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Will Fast Fashion Work at JC Penney?
JC Penney has had mixed results over the last several years; and as a result, it has changed CEOs, strategies, and merchandise plans. Now, JC Penney is moving into the fast-fashion arena, which has been led by retailers such as … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, fast fashion, H&M, JC Penney, merchandising, planning, segmentation, strategy, Zara
3 Comments
