Tag Archives: infographic

Wal-Mart and Logistics: An Infographic

Posted on February 19, 2014 by bermanevansretail

How does Wal-Mart handle its logistics? Take a look at this infographic and see why logistics is such a strength for Wal-Mart.  

Posted in Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Technology in Retailing | Tagged , , , , , , , , | Leave a comment

Global E-Tailing in 2020

Posted on February 18, 2014 by bermanevansretail

Where is global E-tailing heading over the next several years? We know it’s going to get bigger and bigger. Recently, OC&C Strategy Consultants published “The Global Retail E-mpire” report, which ” estimates the value of online retail trade based on … Continue reading →

Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information | Tagged , , , , , , , , | 4 Comments

Are Your Customers Passionate About You?

Posted on February 17, 2014 by bermanevansretail

As we know, customer satisfaction alone is often insufficient for generating and sustaining long-term customer loyalty. It is important to exceed customer expectations whenever possible and drive greater customer passion. Consider these findings from a recent Responsys study of U.S. … Continue reading →

Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer | Tagged , , , , , , , , , , | 3 Comments