Tag Archives: competition

Why Is Airline Pricing SOOOO Different?

Posted on July 1, 2013 by bermanevansretail

As we know, in recent years, the airlines have made an already complicated pricing system even more complex. Their pricing model is quite different from other retailers. Consider this observation from an article by Scott McCartney for the Wall Street Journal: … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Video Clips (non-career) | Tagged , , , , , , , , , , | Leave a comment

Fastest-Growing U.S. Franchisors

Posted on June 28, 2013 by bermanevansretail

Each year, Entrepreneur magazine ranks more than 100 of the fastest-growing U.S. franchise companies. Here are the top 10 for 2013: Subway — submarine sandwiches & salads; startup costs:  $85,200 – $260,350 Jan-Pro Franchising Int’l. — commercial cleaning; startup costs: $3,150 – $50,410 7-Eleven … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 4: Store Location Planning, Part 5: Managing a Retail Business | Tagged , , , , , , | 2 Comments

Learning from Customer Complaints

Posted on June 26, 2013 by bermanevansretail

Watch this video clip from serial entrepreneur Gary Vaynerchuk about turning customer complaints into opportunities.    

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Video Clips (non-career) | Tagged , , , , , , , , , , , , , | Leave a comment