Watch this video clip from serial entrepreneur Gary Vaynerchuk about turning customer complaints into opportunities.
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Learning from Customer Complaints
This entry was posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Video Clips (non-career) and tagged bad behavior, competition, complaints, customer expectations, customer loyalty, customer service, Gary Vaynerchuk, information, multichannel, online shopping, retail analytics, shoppers, tips, video. Bookmark the permalink.
