-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
Tweets by BEretail
Category Archives: Video Clips (non-career)
Retailers Want to Know: Do Shoppers Really Trust Customer Reviews?
As retailers, we have become increasingly knowledgeable about the power of online customer reviewers. And we recognize that many shoppers place more weight on these reviews than on retailer-sponsored communications. Let’s look at some research by Trustpilot, a customer review … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged 2016, customer expectations, customer satisfaction, eMarketer, infographic, Retail Touchpoints, tips, trends, trust, Trustpilot, YouTube
1 Comment
Do You Really Want to Be a Walmart Supplier?
Getting Walmart as a customer can generate a huge amount of revenues for a supplier, even a small one. But beware — what Walmart giveth, it can also taketh away!! Consider these observations from one expert: “Les McKeown, the Founder, … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Video Clips (non-career)
Tagged competition, Les McKeown, merchandising, opportunity, planning, Predictable Success, strategy, supplier, video, Wal=Mart
Leave a comment
Are We Ready for Humanoid Robots in Retailing?
As we have noted numerous times over the past few years, retail technology has been changing the face of retailing — for both small and large firms. So, are we ready for personalized robots taking our orders and payment at … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Technology in Retailing, Video Clips (non-career)
Tagged customer expectations, customer service, experiential retailing, humanoid, Mastercard, MasterPass, opportunity, order fulfillment, Pepper, Pizza Hut, planning, robot, SoftBank Robotics, YouTube
Leave a comment
