Category Archives: Part 7: Communicating with the Customer

This sub-category encompasses establishing and maintaining a retail image, and promotional strategy.

A Fashion Retail Infographic

Posted on March 16, 2016 by bermanevansretail

Fashion retailing is, obviously, a key component of the retailing industry. Yet, it certainly has its ups and downs. Recently, MarketForce Information did a study on fashion retailing: “We surveyed 5,722 U.S. consumers and asked them about their fashion shopping … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Part 8: Putting It All Together | Tagged , , , , , , , , , | 1 Comment

2016: Most Ethical Retail Firms According to Ethisphere Institute

Posted on March 15, 2016 by bermanevansretail

There are various reports about the most ethical firms in the world. One of the most comprehensive such reports is compiled by the Ethisphere® Institute. According to its Web site: “The Ethisphere® Institute is the global leader in defining and … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues | 2 Comments

This Ad Is from Sam’s Club, Yes Sam’s Club

Posted on March 14, 2016 by bermanevansretail

Sam’s Club (a part of Wal-Mart Inc.) is the second-largest membership warehouse club in the United States, after Costco. It has annual revenues of nearly $60 billion, more 650 stores in the United States and Puerto Rico, and has 47+ million … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Video Clips (non-career) | Tagged , , , , , , , , , , | 1 Comment