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Category Archives: Part 5: Managing a Retail Business
Part Two. Happiness at Work: An Infographic
As we posted yesterday (“Part One. Happiness in Life: An Infographic”), one of our key life goals should be happiness, a state of well-being and contentment. This applies to our work lives — not just our personal lives. So again, … Continue reading
Part One. Happiness in Life: An Infographic
No matter what our career or life stage, one of our key life goals should be happiness. As defined by Merriam-Webster: Happiness is “a state of well-being and contentment.” So, a good starting point is to ask ourselves how happy … Continue reading
How Customers Feel About Waiting in Lines
We are an impatient society and expect that our time be respected. Thus, many shoppers get impatient if the lines in a retail store are too long. Sometimes, they even leave the store without buying. What should store-based retailers understand … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged checkout, competition, customer dissatisfaction, customer expectations, experiential retailing, infographic, shopping, time, trust, waiting, Wavetec
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