Category Archives: Part 3: Targeting Customers and Gathering Information

This sub-category encompasses identifying and understanding consumers, and information gathering and processing in retailing.

Sport Chalet and Cisco: A Network Foundation for the Future

Posted on June 25, 2012 by bermanevansretail

Sport Chalet CEO Craig Levra and CIO Ted Jackson discuss how they are satisfying shoppers and improving operations with Cisco technology.    

Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , , | Leave a comment

Tesco: Technology Enables Growth and Superior Customer Experiences

Posted on June 25, 2012 by bermanevansretail

A technolgy-savvy retailer fuels growth through superior customer experiences.    

Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Technology in Retailing, Video Clips (non-career) | Tagged , , , | Leave a comment

President & CEO of eBay, John Donahoe

Posted on June 24, 2012 by bermanevansretail

John Donahoe discusses the eBay empire and the future of online and store-based retail in this far-ranging video. [Please note: The full interview is 23.5 minutes.]

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Retail Executive Interviews, Social Media and Retailing, Technology in Retailing, Video Clips (non-career) | Tagged , , , , | Leave a comment