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Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional
In-Store Pickup Playing a Bigger Role
Bricks-and-clicks retailers are finding that many shoppers like the convenience of ordering online and picking up merchandise in the store rather than waiting for shipping. According to Kibo (formerly Shopatron): “When it comes to satisfying consumer fulfillment expectations, the ability … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing
Tagged bricks and clicks, customer expectations, experiential retailing, in-store pickup, omnichannel
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Who’s on Top with E-Commerce?
It’s no surprise that Amazon is the leading online U.S. retailer. But would you be surprised to learn that Amazon’s online revenues for its most recent year were greater than the next 14 U.S. retailers COMBINED (according to eMarketer)? Or … Continue reading
Are You Willing to Share YOUR Data with Retailers?
As we know, many people are reluctant to share their personal data due to concerns about identity theft, access to private information, and more. Skepticism abounds, as highlighted by these observations from eMarketer: “U.S. consumers offer mixed reviews of retailers’ … Continue reading
Retailing: From A to Z 