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Category Archives: Global Retailing
Local Online Marketing: A Smart Way to Target Customers
In the report available below, Neustar Insights / Retail says: “The global nature of the Internet doesn’t erase the need for swimsuits in Orlando or snowsuits in Minneapolis. Retailers still need to let buyers know where their closest stores are. … Continue reading
Posted in Global Retailing, Online Retailing, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, customer service, experiential retailing, global retailing, location, merchandising, online shopping, retail analytics, technology, tips, trends
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Australia’s Telstra: Focusing on Employee Empowerment
Telstra, an Australian-based global firm, is a technology-driven telecommunications company with a number of retail stores. It recognizes the importance of store managers and empowers them accordingly. The focus is on customer service.
Posted in Career Video Clips, Careers in Retailing, Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business
Tagged Australia, customer expectations, customer service, employee empowerment, employee loyalty, experiential retailing, mobile media, retail, telecommunications, Telstra, video
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Mobile Shopping On the Upswing in China
Hey mobile retailers, the largest market in the world awaits. Click the chart to learn more from eMarketer.
