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Monthly Archives: November 2013
Timing Holiday Promotions
We know that many consumers will be hunting for bargains during the 2013 holiday season. And many retailers will be timing their discounts very carefully to generate the most total revenues — ahead of their competitors. So, what are retailers … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged holiday shopping, merchandising, opportunity, planning, price, sale, tips, trends
2 Comments
Is the “Big King” a “Big Mac” in Disguise?
Burger King has been battling with McDonald’s for years, while McDonald’s — the largest fast-food chain in the world — mostly ignores BK and does its own thing. Burger King’s latest maneuver is the new Big King hamburger. And yes, … Continue reading
Better Personalizing the Retail Experience
In this multichannel era, it is imperative that store-based retailers work harder on their customer personalization efforts. As noted by Linda Lacina, writing for Entrepreneur: “The key to keeping brick-and-mortar relevant to shoppers lies in personalization. That’s one of the … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, experiential retailing, infographic, multichannel, opportunity, personalization, promotion, segmentation, shopping, store, trends
2 Comments
