Monthly Archives: October 2012

Which Retailers Are the Kings of Social Media?

Unmetric, a social media benchmarking firm, recently conducted research on the prowess of several retailers. According to Unmetric: “Wal-Mart has more than 17 million Facebook fans and Target has 14 million. Target dominates on Twitter with more than 339 thousand … Continue reading

Posted in Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , | Leave a comment

Sales Tax Automation

Learn about sales tax automation from software firm Avalara.  

Posted in Online Retailing, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , , , , , | Leave a comment

How FreshDirect Delivers Phone and Online Grocery Orders

Ever consider how an online order is actually delivered, especially one involving a lot of perishables? Consider the case of FreshDirect (“Groceries Delivered Direct to Your Door.” According to a recent story in the New York Times: “Every day, thousands of … Continue reading

Posted in Online Retailing, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Technology in Retailing | Tagged , , , , , , , , | Leave a comment