Tag Archives: tips

What Are the Traits of Good Employees?

As we’ve reported before, it is imperative for companies to have good, customer-oriented employees. So, what traits describe the best employees? According to Ken Sundheim, a Forbes contributor: “When hiring for any size business, it’s not what the candidates know … Continue reading

Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 5: Managing a Retail Business, Part 8: Putting It All Together | Tagged , , , , , , , , , , , , , , | Leave a comment

Key Loss Prevention Trends

Loss prevention is very important for retailers (see this prior post, for example). In an interview with the National Retail Federation, Rosamaria Sostilio — Senior Vice-President of Asset Protection for Saks Incorporated identified six loss prevention trends for 2013: The increased … Continue reading

Posted in Career Useful Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , , , , , , , , , , | 3 Comments

Can Customers Access Your Business Easily?

One thing that frustrates many people is their inability to be able to contact a company via the communication forum that they want (such as by E-mail or phone). For companies to do better, Dan Mckee, a Senior Social Media … Continue reading

Posted in Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , , , , , , , , | Leave a comment