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Tag Archives: technology
The Downside of the Internet: Many Employees Shop While at at Work
When Do Consumers Shop? (Hint: Many Do While at Work).
Posted in Global Retailing, Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged experiential retailing, multichannel, retail analytics, technology, trends
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How Shoppers Use Digital Tools
As we know, the digital revolution has dramatically changed the consumer’s mode of shopping. Here are some of the more interesting developments. Retail Touchpoints states that: “Consumer use of digital tools is increasing significantly, doubling or tripling since 2010, according … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, customer service, experiential retailing, infographic, merchandising, multichannel, online shopping, opportunity, planning, promotion, retail analytics, Retail Touchpoints, shopping, social media, technology, trends
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Enhancing Kiosk Security
Retail kiosks have become quite popular with both shoppers and retailers. However, security is an issue. As reported by Kiosk Marketplace: “Self-service kiosks have revolutionized industries ranging from airline travel to photo processing. Companies can move simple transactions to the … Continue reading
Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged bad behavior, customer expectations, experiential retailing, kiosk, Kiosk Marketplace, merchandising, Meridian, multichannel, promotion, security, technology
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