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Tag Archives: success
2012 Retail Customer Loyalty Winners
Each year, Brand Keys publishes a Customer Loyalty Engagement Index that rates hundreds of firms. The results for 2012 are now in: “The Brand Keys data paints a detailed picture of the category drivers that engage customers, engender loyalty, and drive … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged Brand Keys, competition, customer expectations, customer loyalty, customer service, experiential retailing, retail analytics, success
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A Free Guide to Starting Your Own Business
The Small Business Administration offers a free 30-minute tutorial (course) for new entrepreneurs. It has both audio and slide-show components. At the end of the tutorial, a participant can get a certificate of completion from the SBA!! Click the logo … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged entrepreneur, opportunity, planning, Small Business Administration, strategy, success, tips
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Copenhagen’s Noma Named the World’s Best Place to Eat
For three consecutive years, the World’s 50 Best Restaurants’ Web site has named Noma in Copenhagen, Denmark as the best restaurant on the planet. Recently, Noma underwent a dramatic design change to better reflect the eatery’s positioning as “A Time and … Continue reading
Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged Copenhagen, customer expectations, Denmark, experiential retailing, global, Noma, planning, restaurants, success, world's best
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Retailing: From A to Z 