Tag Archives: Software Advice

The Value and Results of Live Chat

Posted on February 6, 2017 by bermanevansretail

As we have posted before, Live Chat has become a more valuable practice in the online retailer’s toolbox. So, where are we with Live Chat today? James Arnold, Business to Community — “You’ll find that the benefits of using a live … Continue reading →

Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Technology in Retailing | Tagged , , , , , , , , , , , , , , | 2 Comments

Are Retail Pricing Strategies Out of Control?

Posted on March 10, 2015 by bermanevansretail

Recently, we wrote about many restaurants making their menus too complicated, thus leading to significantly slower service and too many choices. Now, we have a related question: Do some retailers offer too many prices for their product assortment? In many … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing | Tagged , , , , , , , , , , | 2 Comments