-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
Tweets by BEretail
Tag Archives: shopping
What Do Shoppers Want from Retailers This Holiday Season?
We’ve been posting a lot lately about the 2013 holiday shopping season — which is already underway (despite the media fascination with Black Friday). Here are links to two of our recent posts: “Gearing Up for the Holiday Shopping Season” … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, experiential retailing, holiday, infographic, merchandising, PriceGrabber, shopping, trends
3 Comments
Better Personalizing the Retail Experience
In this multichannel era, it is imperative that store-based retailers work harder on their customer personalization efforts. As noted by Linda Lacina, writing for Entrepreneur: “The key to keeping brick-and-mortar relevant to shoppers lies in personalization. That’s one of the … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, experiential retailing, infographic, multichannel, opportunity, personalization, promotion, segmentation, shopping, store, trends
2 Comments
A Holiday 2013 Forecast as an Infographic
Here’s an interesting holiday 2013 shopping forecast from Baynote.
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged Baynote, competition, customer expectations, forecast, holiday 2013, infographic, information, merchandising, opportunity, planning, segmentation, shopping, trends
Leave a comment
