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Tag Archives: price
Dynamic Pricing in Online Retailing
As we know, many retailers frequently change their prices online — a practice known as dynamic pricing. And this tactic is becoming even more popular. According to research by Dynamite Data, a large number of retailers stepped up their use … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, dynamic pricing, inventory management, merchandising, multichannel, online shopping, price, pricing, promotion, technology, trends
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Is Price Matching Working — Or a Work in Progress?
As we have noted before, some store-based retailers, such as Target and Best Buy, have stepped up their price-matching efforts in an attempt to fend off customer defections to online competitors. But this approach has it downsides, too. This is … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged Best Buy, competition, customer expectations, customer loyalty, experiential retailing, inventory management, location, matching, merchandising, multichannel, online shopping, price, pricing, Target, Toys "R" Us, video
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Trust Is a Key to Successfully Competing Online
Online shoppers are often interested in getting the lowest possible prices on the products they want. However, they are unlikely to buy from firms that they do not trust. A recent survey by Rakuten bears this out. Rakuten is a large global … Continue reading
Posted in Global Retailing, Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bad behavior, competition, customer expectations, customer loyalty, customer service, global, Japan, location, online shopping, price, Rakuten, segmentation, trends, trust
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