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Tag Archives: information
Retail Strategy Lessons from McKinsey & Co.
McKinsey & Co., the world-renowned consulting firm, has published a lot of information about the field of retailing. Most recently, McKinsey’s Peter Breuer, Thierry Elmalem, and Chris Wigley have written an in-depth piece on the need for many companies to engage … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged competition, customer expectations, global, information, McKinsey, opportunity, planning, strategy, tips, trends
2 Comments
An Infographic Look at Starting a New Business
Many factors must be taken into account in starting a new retail business. Among the decisions are: What is the line of business going to be? Where should a store be located? Should business be done online? Here is an … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 8: Putting It All Together
Tagged customer expectations, infographic, information, IQ Retail, opportunity, planning, small, startup, strategy, tips
1 Comment
Focus More on Repeat Customers
Many retailers spend a lot of money trying to attract more new customers as a way to generate greater sales — and profits. As a result, they sometimes do not pay enough attention to repeat business as the key to … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, infographic, information, opportunity, OrderGroove, planning, repeat business
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