Tag Archives: customer expectations

Looking for Ideas to Start a New Business?

Posted on January 1, 2013 by bermanevansretail

A happy, healthy, and goal-fulfilled 2013 to all. Here is our first post of the new year. Many people want to be entrepreneurs. They work hard at their jobs and save enough money to do so. But, where do they … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information | Tagged , , , , , | Leave a comment

How Store Retailers Can Compete in a Digital World

Posted on December 30, 2012 by bermanevansretail

Randall Stone is a senior partner and director of customer experience and retail design for Lippincott. His clients have included Starbucks, Foot Locker, RadioShack, and The Limited. Recently, Stone identified six retail tactics to enhance the in-store shopping experience: Go … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing | Tagged , , , , , , , , , | Leave a comment

Ten Trends Affecting Consumer Behavior in 2013

Posted on December 29, 2012 by bermanevansretail

JTW Intelligence recently released its 2013 consumer trends report. As it notes: “In this year’s report, new technology continues to take center stage, as we see major shifts tied to warp-speed developments in mobile, social, and data technologies. Many of … Continue reading →

Posted in Global Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Technology in Retailing | Tagged , , , , , , , | 2 Comments