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Tag Archives: cross-channel
Cross-Channel Shopping and the Holiday Season
Cross-channel shopping is booming. And retailers must act accordingly during the holidays. As Jay Henderson reports for Multichannel Merchant: Although “retailers have witnessed tremendous progress when it comes to mobile marketing and adoption, there are still two main challenges to overcome: Keeping … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged cross-channel, customer expectations, experiential retailing, merchandising, multichannel, Multichannel Merchant, online shopping, opportunity, promotion, tips
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L.L. Bean: Cross-Channel Merchant of the Year
Today, L.L. Bean was honored as the Cross-Channel Merchant of the Year at Multichannel Merchant’s 27th Annual MCM Awards. Click the image to learn why.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged cross-channel, customer expectations, customer loyalty, customer service, experiential retailing, L.L. Bean, merchandising, multichannel, Multichannel Merchant, retail analytics, success
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Retailing: From A to Z 