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Tag Archives: competition
Slow North American Retail Growth Ahead
United States and Canadian retailers are forecast to be in a slow to moderate growth mode well into the future. According to an eMarketer study: “Despite steady growth of 3%, which puts the U.S. ahead of Canada’s rate of increase, … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged competition, customer expectations, forecast, future, global, planning, trends, United States, Western Europe
1 Comment
Do Company Ethics Affect Consumer Behavior?
Do consumers really care about whether companies are ethical when they decide to patronize them? Or are other attributes (such as brand loyalty, price, convenience, assortment, etc.) so important to consumers that they ignore ethical issues when making a purchase … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged bad behavior, competition, customer expectations, customer satisfaction, customer service, eMarketer, ethics, Lightspeed GMI, Mintel, trust
2 Comments
Retailers: There’s Still Time for Big Holiday Revenues
Yes, today is December 22 and Christmas is just three shopping days away. This can be a particularly opportune week for store-based retailers appealing to last-minute shoppers. And don’t forget about December 26! Laura Heller reports the following for FierceRetailer: “Procrastinators … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged 2015 holiday shopping, American Express Spending and Saving Tracker, Christmas, competition, customer expectations, FierceRetail, post-Christmas shopping, retail analytics, shopping, trends
1 Comment
