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Do Company Ethics Affect Consumer Behavior?
This entry was posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer and tagged bad behavior, competition, customer expectations, customer satisfaction, customer service, eMarketer, ethics, Lightspeed GMI, Mintel, trust. Bookmark the permalink.
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