Tag Archives: bad behavior

A List Your CEO Does NOT Want to Be On!!

Posted on April 8, 2014 by bermanevansretail

Glassdoor regularly rates the performance of company CEOs on the basis of employee feedback. Recently, 24/7 Wall Street reviewed the data at Glassdoor’s Web site and came up with a list of the worst 9 CEOs. As reported by Douglas … Continue reading →

Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 5: Managing a Retail Business | Tagged , , , , | 2 Comments

When Will Bad News About Security Stop Piling Up?

Posted on February 11, 2014 by bermanevansretail

The answer to this question is an unfortunate: not any time soon. Retailers are still trying to sort through and deal with all of the recent security breaches that have popped up. Now, they have another security issue with which … Continue reading →

Posted in Online Retailing, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , , , , , , | Leave a comment

Are Some Customers Overstaying Their Welcome?

Posted on January 28, 2014 by bermanevansretail

We’ve written several times before about the crucial nature of customer service and experiential retailing (click here, for example). And we’ve also written about some customer service issues that retailers such as McDonald’s have faced (click here, for example). Now, … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer | Tagged , , , , , , , | 1 Comment