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Category Archives: Technology in Retailing
Turbocharging Convenience Stores with Frictionless Checkout
The first Amazon Go store in Seattle opened in January 2018 and was the first commercial implementation of frictionless checkout or “Just Walkout Technology” in the U.S. retail market. Customers scan the Amazon Go app on their smartphone at entry, … Continue reading
You and Your Next Car: A Match Made in Heaven…or an App?
Despite their love for cars, most Americans do not like shopping for a new car, it rates lower than cleaning toilets or going for jury duty! Cars.com’s service “Matchmaking Experience” is leveraging proprietary machine-learning algorithms to provide personalized recommendations based … Continue reading
Resistance to Scanning and Bagging?
Today’s in-store technology often seeks to enhance the customer experience. Sometimes this works. And sometimes it doesn’t. Let’s see how. Continue reading