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Category Archives: Part 5: Managing a Retail Business
Strengthening Omnichannel Security
With all of the retail security breaches, consumers want to feel more secure that their personal data are not being compromised — especially across multiple channels. As Ping Identity puts it: “Consumers expect and trust that their data are secure … Continue reading
Fast Company’s 2014 Ten Most Innovative Retailers
Each year, Fast Company compiles a number of industry lists ranking the most innovative companies in the world. One of Fast Company’s industry lists ranks its ten most innovative retailers. Here is Fast Company’s 2014 retail list: Warby Parker Amazon.com … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Technology in Retailing
Tagged best, customer expectations, customer loyalty, customer service, experiential retailing, Fast Company, innovation, merchandising, multichannel, planning, success
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Chain Store Age Cover Story: What CFOs Need to Know
Chief financial officers (CFOs) have a lot to do with measuring and managing retailers’ financial performance. In the latest issue of Chain Store Age, there is special coverage of the retail CFO. Click the image to access the story (which … Continue reading
