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Category Archives: Part 1: Overview/Planning
In What Country Are People the Happiest? (Hint: It’s Not the U.S.)
The OECD (Organization for Economic Cooperation and Development) currently comprises 34 countries: Australia, Austria, Belgium, Canada, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged Better Life Index, customer expectations, customer satisfaction, experiential retailing, global, Life Satisfaction, OECD, opportunity, planning, survey, tips, trends
1 Comment
eMarketer’s Retail Blog
Did you know that research firm eMarketer has an extensive retail blog that covers “retailer performance, store productivity, and consumer spending”? Click on the image to read one of the recent posts.
How to Have a Better Online Store
Originally posted on Retailing: From A to Z:
More small retailers have developed online stores in recent years. The costs are relatively low, there are many easy-to-use templates, and a variety of outsourcers offer Internet services. Nonetheless, some of these…
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer
Tagged customer expectations, customer service, experiential retailing, multichannel, online shopping, opportunity, tips
2 Comments
Retailing: From A to Z 