Tag Archives: opportunity

Upgrading the Distribution Center

Posted on February 25, 2014 by bermanevansretail

For larger retailers, the distribution center is a major focus in the logistics system. Thus, having the best possible distribution center is often a leading goal for such retailers. As Joseph O’Reilly writes for Inbound Logistics: “Every company prioritizes different … Continue reading →

Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing | Tagged , , , , , , | 1 Comment

Global E-Tailing in 2020

Posted on February 18, 2014 by bermanevansretail

Where is global E-tailing heading over the next several years? We know it’s going to get bigger and bigger. Recently, OC&C Strategy Consultants published “The Global Retail E-mpire” report, which ” estimates the value of online retail trade based on … Continue reading →

Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information | Tagged , , , , , , , , | 4 Comments

Are Your Customers Passionate About You?

Posted on February 17, 2014 by bermanevansretail

As we know, customer satisfaction alone is often insufficient for generating and sustaining long-term customer loyalty. It is important to exceed customer expectations whenever possible and drive greater customer passion. Consider these findings from a recent Responsys study of U.S. … Continue reading →

Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer | Tagged , , , , , , , , , , | 3 Comments