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Tag Archives: infographic
A Look Back at the Evolution of Delivery Services
Over the past year, we have been writing a lot about the latest trends in shipping and delivery practices. (See, for example, 1, 2, 3, 4, 5). But, let’s also take a look at the evolution of shipping practices to see … Continue reading
What Are the Steps in a Credit Card Transaction?
The answer to this question is not known by many retail employers and almost almost all shoppers. They often just see a card number being entered and computer software do its magic. The infographic below by ProPay, a firm that … Continue reading
Why Consumers Still Abandon Their Shopping Carts and How to Fix This
Now that online retailing strategies are relatively mature, isn’t it time that more retailers figure out how to reduce the high rate of shopping cart abandonment? As Stefan Schumacher writes for the Payroll Blog: “Many online shoppers end up abandoning … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, customer service, experiential retailing, infographic, Payroll Blog, shopping cart abandonment, trust
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