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Tag Archives: shopping cart abandonment
End of Amazon 1-Click Exclusivity, Start of Hilton Relationship
Each day seems newsworthy for Amazon. It appears on a regular in media stories and on social media sites. These are just a handful of our 2017 posts on Amazon. Amazon’s Desired Attributes for Job Applicants. Amazon: King of the Retail World. Amazon Dives … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged 1-Click, Amazon, customer expectations, Hilton Honors, shopping cart abandonment
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Shopping Cart Abandonment: Still a Big Problem
For years, online retailers have had to deal with shopping cart abandonment — whereby consumers decide not to make purchases after placing items in their shopping carts. We have posted about this issue for years. As examples, see 1, 2, and 3. … Continue reading
Why Consumers Still Abandon Their Shopping Carts and How to Fix This
Now that online retailing strategies are relatively mature, isn’t it time that more retailers figure out how to reduce the high rate of shopping cart abandonment? As Stefan Schumacher writes for the Payroll Blog: “Many online shoppers end up abandoning … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, customer service, experiential retailing, infographic, Payroll Blog, shopping cart abandonment, trust
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