Tag Archives: customer expectations

Have a Great 2016!

Posted on December 31, 2015 by bermanevansretail

Retailing A to Z wishes you and yours a happy 2016. We hope you are healthy, happy, safe, and productive in 2016. Please Note: We’re up to almost 1,400 posts in 22 categories. There are many videos and infographics. Sign up and … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , | 1 Comment

Happy Holidays from Us to You!

Posted on December 24, 2015 by bermanevansretail

  All the Best from Retailing: From A to Z by Joel Evans   Image courtesy of Happy Holidays Pictures  

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , , | Leave a comment

Videos: Best Practices in Auto Dealerships

Posted on December 23, 2015 by bermanevansretail

Automotive News has a video section of its Web site that focuses on dealer best practices. Here are two of its leading car dealer videos from 2015.      

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career) | Tagged , , , , , , , , | 1 Comment