Tag Archives: bad behavior

Are YOU as Cyber-Secure as You Should Be? Some Video Tips

Posted on October 15, 2014 by bermanevansretail

Identity theft and loss of privacy are BIG issues. In this video, we point out several “scary” aspects of cyber security as well as offer several tips. Protect YOURSELF. We can be our best friend — and our worst enemy. … Continue reading →

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , , , , , , , , , | 2 Comments

For Holiday 2014: Will Shippers Be Able to Avoid Last Year’s Problems?

Posted on October 13, 2014 by bermanevansretail

In January, we wrote a post title “Lessons from the Holiday 2013 Hacking and Shipping Fiasco.” That post dealt with the shipping delays by UPS and FedEx so that some shoppers did not get their presents delivered until after Christmas … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , , , , , , , , , | 2 Comments

The Effects of Employee Behavior and Attitudes

Posted on October 1, 2014 by bermanevansretail

Many retailers, such  as Costco, provide a positive, reinforcing work environment for their employees. Many other retailers [we’ll leave these uncited] have allowed an environment to exist that leads to some disgruntled employees — who then may rub off on … Continue reading →

Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer | Tagged , , , , , , , | 2 Comments