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Tag Archives: age of disruption
Dealing with the Age of Disruption
Consulting firm PWC calls this retail era “the age of disruption.” And PWC has done a lot of research to determine the characteristics of this era, their implications, and how to deal with them. Recently, PWC completed a major survey of … Continue reading →
Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
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Tagged age of disruption, competition, customer expectations, customer service, experiential retailing, future, merchandising, multichannel, PWC, retail analytics, slideshow, strategy, technology, trends
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