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Category Archives: Part 6: Merchandise Management and Pricing
Combatting Post-Holiday Blues
TIPS FOR BETTER RETAILING: “Combatting the Post-Holiday Blues” by Joel R. Evans and Barry Berman Now is the time to be prepared for the after-holiday period. This time is often a psychologically down one for both customers (who start to get … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, employee satisfaction, post-holiday, promotion, tips
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Is Sephora Living Up to Its Price Promises?
What happens when retailers do not live up to the promises they make to customers (or seemingly do not live up to them)? The social media fallout is typically fast and furious. The global Sephora chain, owned by upscale LVMH Moët Hennessy … Continue reading
P&G: Retailers’ Friend or Foe?
For decades, Procter & Gamble has been recognized as one of the most cooperative and supportive channel partners. It advertises widely, offers frequent coupons and other promotions, and provides in-store support. But now, Andrew Elliot — a vice-president at WD … Continue reading
