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Category Archives: Part 5: Managing a Retail Business
Doing Better at Ominchannel Retailing: Video Tips
Check out this video and paper on omnichannel marketing from BRP and Radial: “Today’s customer is always connected and always on. Digital and mobile commerce have elevated consumer expectations of the shopping experience. She expects service anytime, anywhere, and any … Continue reading
The Bad News Keeps Rolling in for Retailers
It’s been a tough time for many bricks-and-mortar and bricks-and-clicks retailers. Unfortunately, this is nothing new, since the past few years have been challenging. How about this for a new article title “The Retail Slump Is Killing Middle-of-the-Mall Brands” by Ben … Continue reading
An Innovative Approach to Bricks-and-Clicks Retailing
In this era of omnichannel retailing, new technological tools are being continually introduced to enable retailers to offer the best possible customer shopping experience. Here’s a creative approach to bricks-and-clicks retailing from Salesfloor. With Salesfloor Storefront and Salesfloor Connect: For the … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged bricks and clicks, customer expectations, customer loyalty, experiential retailing, multichannel, Salesforce Connect, Salesforce Storefront
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