-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
Tweets by BEretail
Category Archives: Part 5: Managing a Retail Business
Are YOU Good with Data? There’s a Job Waiting
As more and more retailers up their use of in-depth data analysis — and big data — the job market for data analysts has exploded. At the same times, not enough qualified applicants are available. As Taylor Cromwell reports for … Continue reading
Omnichannel and Great Customer Experiences
There are vital customer service benefits for retailers to move from multichannel to omnichannel strategies. Here is a very good example involving Staples. As reported by Dave Sutton for TopRight Consulting: “When Faisal Masud joined Staples as Chief Digital Officer … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged customer expectations, customer service, multichannel, omnichannel, TopRight
1 Comment
Many Small Business Owners Not Using the SBA
Too many small businesses are not using the FREE resources of the U.S. Small Business Administration. As described on its Web site: “The U.S. Small Business Administration (SBA) was created in 1953 as an independent agency of the federal government … Continue reading
