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Category Archives: Part 5: Managing a Retail Business
What Are the Steps in a Credit Card Transaction?
The answer to this question is not known by many retail employers and almost almost all shoppers. They often just see a card number being entered and computer software do its magic. The infographic below by ProPay, a firm that … Continue reading
Why Consumers Still Abandon Their Shopping Carts and How to Fix This
Now that online retailing strategies are relatively mature, isn’t it time that more retailers figure out how to reduce the high rate of shopping cart abandonment? As Stefan Schumacher writes for the Payroll Blog: “Many online shoppers end up abandoning … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, customer service, experiential retailing, infographic, Payroll Blog, shopping cart abandonment, trust
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Tips for Shopping More Safely Online
As we know, hacking and identity theft make us more vulnerable than ever when we shop with a credit or debit card — whether in a store, over the phone, or online. So, we need to do all we can … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues, Social Media and Retailing
Tagged bad behavior, customer expectations, ethics, identity theft, infographic, Sainsbury's Bank, tips, trust
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