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Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional
The State of Showrooming Today
It’s been a while since we’ve written about showrooming (see for example: 1, 2); but it remains a concern for many store-based retailers today. So, what’s currently going on with showrooming? According to RR Donnelly Retail, Rather than battle the trend … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, experiential retailing, merchandising, planning, retail analytics, RR Donnelley, showrooming, tips
2 Comments
In What Country Are People the Happiest? (Hint: It’s Not the U.S.)
The OECD (Organization for Economic Cooperation and Development) currently comprises 34 countries: Australia, Austria, Belgium, Canada, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged Better Life Index, customer expectations, customer satisfaction, experiential retailing, global, Life Satisfaction, OECD, opportunity, planning, survey, tips, trends
1 Comment
eMarketer’s Retail Blog
Did you know that research firm eMarketer has an extensive retail blog that covers “retailer performance, store productivity, and consumer spending”? Click on the image to read one of the recent posts.
