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Author Archives: bermanevansretail
Instagram Allows Retailers to Offer Shoppable Posts
As a social media platform, Instagram is huge. And it’s still growing. It has well over 800 million subscribers. Yet, until recently, Instagram was not very retailer friendly. Now, this has changed. And the change will benefit both Instagram and … Continue reading
Will 24/7 Curbside Service Boost Nordstrom for the Holiday?
As with other department store chains, Nordstrom has been seeking out novel tactics to drum up more business. Its latest customer service approach? Adding 24/7 curbside service. Will it help Nordstrom’s holiday sales? We’ll know quite soon. According to George Anderson, … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged curbside pickup, customer service, multichannel, Nordstrom
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Personalized Retailing’s Future Looks Engaging: Tips
As we know, personalized retailing is a big deal. Thus, personalized retailing’s future looks engaging [pun intended 🙂 ]. Let’s see why. And offer several tips. Background on Personalized Retailing So, how should we define personalized retailing? Consider these … Continue reading
