Author Archives: bermanevansretail

Cutting Down on Checkout Line Waiting

Posted on May 3, 2013 by bermanevansretail

One of the aspects of the in-store shopping experience that aggravates consumers the most is too long a wait on a checkout line. People get very impatient when they think their time is being wasted. Now, Kroger — the supermarket chain … Continue reading →

Posted in Part 5: Managing a Retail Business, Technology in Retailing | Tagged , , , , , , , , , | Leave a comment

Retailers Experimenting with Mobile Devices and the Job Search

Posted on May 2, 2013 by bermanevansretail

Many retailers have been using some form of computerized job search tools for a quite. Now — slowly — retailers have begun incorporating mobile media in the process. As reported by Lauren Weber for the Wall Street Journal: “‘With the … Continue reading →

Posted in Career Video Clips, Careers in Retailing, Part 5: Managing a Retail Business | Tagged , , , , , , , | Leave a comment

Lessons on Social Media Behavior

Posted on May 1, 2013 by bermanevansretail

I recently gave a talk about how to be more careful online — especially with social media. More and more, identity theft, invasion of one’s privacy, and other forms of online misbehavior have been occurring. Whether it involves Twitter, the … Continue reading →

Posted in Online Retailing, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues, Social Media and Retailing, Video Clips (non-career) | Tagged , , , , , , , , , | Leave a comment